INNO TEAM

Smart Hospitality

September 23, 2025

Smart Hospitality

Smart Hospitality Solutions

Redefining Hospitality with
Intelligent Automation

A comprehensive robotic ecosystem covering room delivery, backend logistics, dining, and cleaning. Elevate your guest experience while optimizing operational costs.

Through the Cloud Platform and IoT controllers, our robots communicate directly with elevators, automatic doors, and your Building Management System (BMS).

60+Daily Trips
300kgMax Payload
24/7Autonomous Operation
Smart Hospitality Overview

Industry Challenges

Addressing Critical Challenges

Solving the labor shortage and service consistency issues in modern hospitality.

📦

Surging Delivery Needs

High frequency of guest requests vs. delayed manual response leading to complaints.

🏋️

Heavy Manual Labor

Moving linen, trash, and baggage manually causes staff fatigue and injury risks.

🧹

Cleaning Quality

Carpet vacuuming is time-consuming and difficult to standardize manually.

📉

Staff Efficiency

Staff are trapped in repetitive tasks instead of providing warm, personalized service.

Scenario 01 — Guest Experience

VIP Concierge Service

Ensure guest privacy and safety with FlashBot. From food delivery to amenities, it navigates complex hotel environments seamlessly.

Key Features

🛗

Elevator Integrated

Autonomous cross-floor delivery with gate/elevator control.

🔒

Privacy First

Digital lock compartments ensure only the guest can retrieve items.

FlashBot delivers amenities and meals directly to guest rooms, navigating elevators and corridors autonomously while ensuring complete privacy and security.

FlashBot Delivery
FlashBot
Privacy Lock

T300 Logistics
T300
300kg Payload
Scenario 02 — Operational Logistics

Heavy-Duty Housekeeping

Liberate your staff from heavy lifting. The T300 automates the transportation of linens, supplies, and waste, creating a “Silent Logistics” network.

Key Features

🚛

300kg Payload

Transports huge loads of linens or supplies effortlessly.

♻️

Smart Bin Collection

Automated workflow for trash collection across retail shops.

The T300 operates silently through back-of-house corridors, handling heavy laundry and supply carts so your staff can focus on guest-facing service.

Scenario 03 — Smart F&B Service

Interactive Dining Service

Transform your hotel restaurant with a futuristic touch. BellaBot Pro assists waiters with food delivery and plate return, allowing staff to focus on guest care.

Key Features

👀

Visual Tray Detection

Automatically lights up and announces pickup instructions.

🍽️

Plate Return Mode

Supports cruising mode to collect dirty dishes quickly.

BellaBot Pro enhances the dining experience with its friendly cat-like design, delivering dishes and collecting plates while your team provides personalized guest service.

BellaBot Service
BellaBot Pro
Plate Return

Technology

Seamless IoT Integration

Through the Cloud Platform and IoT controllers, our robots communicate directly with elevators, automatic doors, and your Building Management System (BMS).

IoT Architecture Diagram

Success Stories

Trusted by Industry Leaders

International 5-Star Hotel

Shanghai, China

Daily delivery avg: 60+ trips.
Saved 1,800 mins/day on luggage & food handling tasks.

Chain Hotel Group

Australia

Optimized Staffing
Robot handles 30+ deliveries daily across 6 floors, significantly reducing night shift pressure.

Italian Restaurant Chain

Japan

Scale: 2 to 10 robots per store
Optimized banquet service workflow and reduced reliance on temporary staff.

Ready to Transform Your Hotel?

Discover how our integrated robotics solution can elevate guest experience, streamline operations, and optimize costs across your property.

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